Contact Our Team

You can reach us by email at [email protected] or by phone at (888) 584-1195. Email works best for detailed questions, and the phone line works best for quick questions about the form or your request.

• Email: [email protected]
• Phone: (888) 584-1195
• Mail: Cash Store Near Me, 5183 Alder Boulevard, Suite 521, Honolulu, HI 96813

Please do not send full Social Security numbers, bank account numbers or passwords by email. If we need to confirm who you are, we will ask for limited details.

We can help with questions about our request form, the status of a request you submitted, how we share information with lenders and how to update or delete your details. We can also explain how our service works.

• Trouble completing or submitting the request form
• Correcting details you entered by mistake
• Stopping marketing emails or texts from us
• Privacy requests, such as access or deletion
• General questions about how lenders in our network review requests

Many general questions are answered on our FAQ page and in how our process works.

Questions about a specific loan offer, approval decision, payment, due date or balance go to the lender that made the offer. We cannot see the loan account and cannot change its terms.

Your lender’s name and contact details appear in your offer, the loan agreement and the emails it sends after approval. Contact the lender directly for payoff amounts, payment changes, hardship options or a copy of your agreement.

People used to a cash store may expect to settle everything at one counter. With an online request, our role ends once you move to the lender’s site.

We aim to reply to email within one to two business days and to answer calls during business hours. Both are estimates, and replies can take longer during busy periods.

Messages sent after hours or on weekends and holidays are handled on the next business day. Privacy requests may need extra time while we verify your identity, and we will let you know if a request needs longer.